ServiceNow- Project Lead

Pune, India

Job Location: Indore
Experience : Above 8 yrs

Job Description:

  • Minimum of 8 years of total work experience in IT industry.
  • Work experience in development with ServiceNow Platform.
  • Should be ServiceNow System Admin Certified and possess clear Understanding of ITIL processes.
  • Good hands on experience in Java Script (is replaceable by programming knowledge of web technologies such as Java or .NET or Any programmable scripting).
  • Familiarity with any build tools, such as ANT, Maven, and Gradle.
  • Ability to handle and mentor/guide team members.
  • Should be able to handle work independently without too much supervision.
  • Ready to work as individual contributors or as a part of team according to the demand of situation.
  • Knowledge of AngularJS would be a plus.
  • Completing Scripting Course would be a plus.
  • Implementation Specialist Certification would be a plus.
  • Design custom specific services considering the existing functionality of the ServiceNow. platform as well as the soon-to-be functionality according to their product roadmap.
  • Identification and evaluation of the most effective as well as efficient scenario and method for implementation.
  • Responsible for roll out of new ServiceNow applications and modules.
  • Manage troubleshooting as well as patch & release management issues.
  • Plan and lead support tasks for ServiceNow applications already being deployed during the project e.g. early life support.
  • Planning and realization of project streams for technical implementation of ServiceNow (e.g. Screen tailoring, Workflow administration, Report setup, LDAP integration, Interfaces to / integration of 3rd party IT systems, ServiceNow system setup, Configuration (forms, tables), Customization & tailoring (JavaScript), Integration development outside Service-Now, Documentation of achieved results, Testing activities.
  • Structured working approach and Positive Attitude.
  • Should possess good communication skills.


  • Contribute in all phases of the development lifecycle.
  • Write well designed, testable, efficient code for deliverables.
  • Translate application storyboards and use cases into functional applications.
  • Involved in Build management & bug tracking.
  • Owning the responsibility of deliverables and other project aspects like – mentoring team members, code review,
    process adherence, client communication.
  • Troubleshooting development and production problems across multiple environments and operating platforms.
  • Planning, coordination and alignment of technical project streams with customer’s as well as project team’s technical
    experts, in compliance with the scope of work
  • Code Review and responsible for the quality assurance in implementation.
  • Clear Understanding of agile and classical methods of software engineering

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